2 - 3 Years
Troubleshoot and resolve technical problems or issues related to computer software and systems.
Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements.
Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment.
Troubleshoot, modify, support, manage, and maintain applications programs and user accounts.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Train or instruct users in the proper use of hardware or software.
Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning.
Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.
Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
|Industry||ITES / BPO / KPO / LPO / Customer Service / Operations|
|Work Experience||2 - 3 Years|
|Qualification||Other Bachelor Degree|
|Contact Person||T RENU KUMARI|
|Address||H. No. 339, Line No. 7, 3rd Floor Rekhraj Tower, New Kalimati Road, Sakchi|